Politique de remboursement

 

Welcome to SAMATI. We are committed to providing high-quality SEO and digital marketing services. Please read our Return & Refund Policy carefully before purchasing any service.

1. Service-Based Business

SAMATI provides digital services, including but not limited to:

  • Search Engine Optimization (SEO)

  • Technical SEO Audits

  • Keyword Research

  • Content Optimization

  • Local SEO

  • SEO Consulting

  • Link Building Services

  • Website Performance Optimization

Because these are digital and professional services, they are not eligible for physical returns.

2. Refund Eligibility

Customers may request a refund only if:

  • The service has not yet started.

  • The order was placed by mistake and no work has been performed.

  • SAMATI is unable to deliver the purchased service.

If work has already begun, refunds may be issued only at SAMATI's discretion based on the amount of work completed.

3. Non-Refundable Services

The following are generally non-refundable:

  • Completed SEO audits

  • Keyword research reports

  • SEO strategy documents

  • Consultation sessions

  • Link-building campaigns already initiated

  • Content optimization services already delivered

  • Monthly SEO services after work has commenced

4. Subscription Services

For recurring SEO plans:

  • Customers may cancel future billing at any time.

  • Cancellation does not entitle the customer to a refund for services already delivered during the current billing period.

  • Services will remain active until the end of the paid billing cycle.

5. How to Request a Refund

To request a refund, contact us with:

  • Full Name

  • Order Number

  • Date of Purchase

  • Reason for Refund Request

Contact Information:

SAMATI
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110, United States

Phone: +1 323 955 1322

Email: support@samati.store

6. Processing Time

Approved refunds are typically processed within 5–10 business days, depending on the customer's payment provider and financial institution.

7. Chargebacks

Customers are encouraged to contact SAMATI before initiating a chargeback. We will make reasonable efforts to resolve any concerns quickly and fairly.

8. Contact Us

If you have questions regarding this Return & Refund Policy, please contact:

SAMATI
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110, United States

Phone: +1 323 955 1322

Email: support@samati.store

By purchasing services from SAMATI, you acknowledge that you have read and agree to this Return & Refund Policy.